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4.9
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Recruitment at Motorlux

Motorlux is one of Newbury and South Oxfordshire’s leading independent, family owned, car dealer groups representing three car manufacturers, Ford, Mazda and Volvo. We are currently recruiting for:

Junior Service Advisor/Sales Executive

Junior Service Advisor/Sales Executive

At MotorLux Ford, Wantage we are looking for a Junior Service Advisor/Sales Executive to work alongside the busy service team and also learn the sales skills to be able to sell cars. The role is split about 50-50 and will require a Saturday with a day off in the week. 5 days a week, work onsite and Ford academy training is given.  

 

The role will consist of the below:

 

Customers:

  • Daily Follow Ups (Customer Satisfaction)
  • Updating Customer records
  • Customer No Shows (Ring and Re-book)
  • Motability - Follow Up & Book
  • See customers to their cars & check for damage/milages etc
  • Check and look after Loan Cars
  • Overdue Lists (Service/MOT/Lapsed)
  • Monthly Service Calls (Service/MOT)
  • Vehicle Health Check - Follow Up Work
  • Vehicle Health Check - Videos Sent
  • Vehicle Health Check - Upsell (Daily)

 

Service Management:

  • Dealing with customer issues
  • Debtors
  • Quality Checks
  • Staff Appraisals
  • Workshop Control
  • Watch the ‘Catch Up with Carlos’
  • Parts Stock Control & Adjustments
  • Maintain WIP Up to Date

 

Warranty:

  • Warranty Input and Chase – New system will be more time consuming

 

 

To apply, please drop a CV and covering letter to MotorLux Ford, Wallingford Street, Wantage (Oxford), Oxfordshire, OX12 8BA, or call 01235 774391 to learn more.