What our customers say about us...
Everybody at Motorlux was really nice. The process quick and easy and my questions were patiently answered. Would recommend.
2nd September 2017 - Nieves C
This is my first experience of buying a car through a dealer/garage rather than an individual and I found the process easy and efficient. They were flexible when I first went in and I had changed my mind on the car I wanted to test drive. The process was clear throughout and they were helpful with the various options I could get with the car in terms of service packages and warranty.
14th August 2017 - Christopher F
Have visited many car dealers but this was the best. Ticked all the boxes when buying a car. All the sales people were friendly and very helpful. Bonus garage mechanics on site. Excellent.
26th July 2017 - Sandra R
Very easy to deal with, staff had good knowledge of the cars and no pushy sales pitch stuff. They did offer me GAP and Warranty extension but in a casual manner and didn't push it too hard. I would recommend them.
10th July 2017 - Andrew C
We recently bought a car from Motorlux and we were extremely pleased with the service we received. Ian was really helpful and very easy to talk to. It was the smoothest experience I have had of buying a car and I would definitely use Motorlux again and recommend them to friends and family.
3rd July 2017 - Claire C
Fantastic service. Very knowledgeable, friendly and great prices.
7th April 2017 - Mark L
Accurately described and well priced. Service was relaxed and not pushy. Left to consider all options offered in a pleasant and relaxed manner. Well satisfied.
3rd March 2017 - Brian H
Always friendly and helpful. Nothing is too much trouble.
September 2017 - Ann R
Highly recommended. Very professional staff. Good selection of cars.
June 2017 - Y R Haidri
Superb team, very helpful and experienced.
15th May 2017 - Parkhideh J
Could not fault them, no hard sale, no pestering phone calls, just nice people selling cars with good discounts.
16th May 2017 - Tim B
Very professional service, made choosing a new car a simple process without any "hard sell". Friendly and helpful, very pleased with the whole process and fit the car we wanted to the spec required. Best car buying experience I've had over the last 20 years.
12th Apr 2016 - Neil W - CX-5
Really helpful throughout the selection and purchase. Car was delivered early. I bought the CX-5. Dave was very responsive on every query.
26th Apr 2016 - Bill S - CX-5
Motorlux in Newbury offered an excellent service with no pressurised selling. Very helpful from initial contact through to car collection.
12th May 2016 - Julie B - 3
Dave was in touch ever since I started communicating through Carwow. He is incredibly knowledgeable when it comes to cars and matched the best price so that we could get the whole process easier.
17th Jun 2016 - Shankar S - CX-5
Very professional to deal with, while having a very relaxed, approachable attitude. Dave and Romano of Motorlux Newbury (adding this detail in case it is relevant) were very helpful. The entire process was pretty painless from start to finish. I'd not hesitate to go to the dealership if I needed another car, or if there were any problems.
22nd Sep 2016 - Dhana - 6 Tourer
Excellent service all around from Dave Beard!
1st Oct 2016 - Jon S - 6
A painless process 5 stars Thank you
28th Oct 2016 - Mobin - CX-5
David Beard at Motorlux Newbury is an ideal example of what you would like a car salesman to be. We had set up the appointment and he professionally confirmed the build we had submitted covered all our requirements as he outlined the detail of the Mazda CX5 which we were interested in for my wife. He informatively answered all our questions in a neutral way and showed us a typical car so that we were left with information but without any obvious sales pressure. As we were potentially a serious customer he did quote some extra dealer discount which was helpful and pointed out available accessory options. He was able to take a part exchange although not for any special price. During the test drive he kept providing 'driving ' information including the sat nav etc . We were very happy with David and were very happy with the car. We felt we were offered a fair deal and subsequently ordered as you know.
28th Oct 2016 - John M - CX-5
The service from Motorlux Mazda has by far been the best We've ever experienced from a car dealership. From initial contact to ordering they have been brilliant. Dave has been incredibly quick to respond to my emails and nothing is too much trouble for him. All the guys in the showroom made us feel welcome and were really friendly and chatty. We found them to take a very service led approach... Dave explained the details of the different models and all the extras but did so from a factual point of view without any pressure at all. They did a great deal for us on both the cost of the new car and the trade in of my husbands old car which meant we ended up getting a much better model for the money. We pick up the car in a weeks time and can't wait! I'm sure we will continue to receive the amazing service we are now used to from the guys at Motorlux Mazda Newbury!